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FAQ

FREQUENTLY ASKED QUESTIONS

Is there a minimum age for team members?

No, our escape room is suitable for all ages. Except, children under 16 must be accompanied by a parent/guardian and there must be at least 1 player over the age of 18.

Can we go in with more than 6 persons?

The escape room is specially designed for up to 6 persons. Therefore, groups larger than 6 persons are divided into multiple groups with a minimum of 2 participants.

Is your location wheelchair friendly?

Unfortunately not.. Our entrance is two steps above street level. The escape room is on the ground floor, but not all areas within the escape room are accessible by wheelchair.

Is it possible to get some food and drinks?

After the escape room there is the opportunity for a drink. The historic city centre of Venlo offers a varied range of places for food and drinks. From a quick bite to a full meal.

Where can I park my car?

Since we are located in the historic city centre of Venlo, our front door is only accessible by foot.
Car: There are several (covered) car parks nearby. Nolensplein (2 min); Q-Park Centrum Maasboulevard (4 min); Maaswaard (8 min)
Train: Railway Station Venlo (10 min)
Bus: Line 2, 83; Bus stop Mgr. Nolensplein (4 min)

Do you have official terms and conditions?

Sure! Team Trapped Terms and Conditions.

Cancellation policy.

You can cancel or change your game date free of charge up to 72 hours in advance of your scheduled game. Within 72 hours, there will be no refund.

Do you have any other questions?

As much as we try to provide you with the best and most complete information on our website, there’s always a possibility we forgot something.

If you have any other questions or requests, then please send an email to info@teamtrapped.com.